Last updated: 17 September 2026
1. Who is responsible for your information
Evergreen Vlogging, the operator of evergreenvlogging.shop, is responsible for the personal information described in this policy. Questions or privacy requests can be sent to support@evergreenvlogging.shop.
The site owner should add its full legal trading name and postal address to this page before public launch. Those details are also required in the website setup checklist supplied with the site files.
2. Information we may receive
Depending on how you use the website, we may receive:
- Order information: a PayPal order reference, payment status, amount, currency and limited payer or transaction information returned by PayPal so that we can confirm payment and provide access.
- Support information: your name, email address, order reference and anything else you include when you contact support.
- Technical information: normal server logs such as IP address, browser type, requested page, date and time, and security or error information.
We do not receive your full PayPal password or full payment-card number.
3. Why we use the information
- To create, verify and fulfil your digital order.
- To provide download access and customer support.
- To issue refunds and respond to disputes or chargebacks.
- To secure, maintain and troubleshoot the website.
- To keep records required for accounting, tax, fraud prevention or legal compliance.
Where UK data-protection law applies, these uses are normally based on performing the purchase contract, complying with legal obligations, or our legitimate interests in operating and protecting the service. Where consent is required, you may withdraw it for future processing.
4. PayPal and payment processing
Checkout is provided by PayPal. When you open or use PayPal checkout, PayPal may collect information directly from you and use cookies or similar technologies under its own terms and privacy statement. PayPal acts separately in relation to much of that processing. Review the information shown by PayPal before completing payment.
Read PayPal’s UK privacy statement.
5. Cookies and similar technologies
The website itself uses only essential browser and server features needed to display the pages, remember no marketing profile and complete checkout. PayPal may use its own cookies or similar technologies when its checkout is loaded or opened. You can control non-essential browser storage through your browser settings, although blocking essential payment features may stop checkout working.
6. Sharing information
We may share only what is reasonably necessary with payment processors, hosting and security providers, professional advisers, public authorities where legally required, or a buyer of the business subject to appropriate protections. We do not sell personal information.
7. International processing
Some providers, including PayPal or hosting infrastructure, may process information outside the United Kingdom. Where required, the relevant provider or site operator should use recognised safeguards for international transfers.
8. How long information is kept
Support correspondence is kept only as long as reasonably needed to resolve the matter. Transaction and accounting records may be kept for the period required by tax, accounting, fraud-prevention and legal rules. Short-lived access links and technical logs may be retained for shorter security and operational periods.
9. Your rights
Depending on the circumstances, you may have rights to ask for access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights can be subject to lawful exceptions, including record-keeping obligations.
Send a request to support@evergreenvlogging.shop. You may also complain to the UK Information Commissioner’s Office if you believe your information has been handled unlawfully.
10. Security
Reasonable technical and organisational measures are used to protect information. Payment secrets are kept on the server rather than in public browser code, direct access to private data folders is blocked, and successful orders receive time-limited signed download links. No internet service can guarantee absolute security.
11. Changes to this policy
This policy may be updated when the service, suppliers or legal requirements change. The date at the top shows the latest version.